Company Overview
A veterinary medical device supplier specializing in high-quality equipment for clinics and hospitals. It offers reliable products under strict quality control. The company provides expert manufacturing, comprehensive testing, and customer-centric service, supported by CE certification and AI-driven veterinary tools.
Frequently Asked Questions
What is the estimated delivery period?
1 to 2 weeks after deposit payment. For overseas orders, additional time is required for professional device testing and quality inspection to ensure compliance with export standards.
How are installation and operation training handled?
Only a cable connection is required for installation. We provide instructional videos and manuals. If on-site installation is needed, engineers can be arranged at a cost of approximately $1500, which includes free on-site training.
Do you offer customization for branding?
Yes, we offer tailored customization for your logo, packaging, graphic design, and software to meet your exact requirements.
What are the warranty and maintenance terms?
During the warranty period, hardware problems are fixed at no cost by our engineers. The product is designed to last 4 to 6 years without hardware issues. Post-warranty repairs are subject to a charge.
What reporting and storage services are available?
We offer storage for tens of millions of cat and dog medical records and multi-party data sharing between pet owners and doctors. Currently, all information services are free.
How does the AI model stay updated?
The system features self-learning AI that continuously evolves. We provide lifetime free upgrades for the AI model, ensuring the device gets smarter with use.
MaxPro Medical
